Unable to download course files

Forum Archive Unable to download course files

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  • #7711
    Ben Smith
    Participant

      I apologize if someone has already made this comment – I just now tried to download the course documents.

      Below is the error message I get when trying to download the course documents. Have tried on 2 browsers.

      This XML file does not appear to have any style information associated with it. The document tree is shown below.

      <Error>

      <Code>AccessDenied</Code>

      <Message>Request has expired</Message>

      <X-Amz-Expires>900</X-Amz-Expires>

      <Expires>2018-08-22T21:19:32Z</Expires>

      <ServerTime>2018-08-23T12:41:10Z</ServerTime>

      <RequestId>E0A0658D9459369C</RequestId>

      <HostId>

      8xS61fKVEIPpOxFomNMREbtigDCbwJzokzZQGsifJl6wsoTYtCB1pjraidtxRpixGDOVeTT/ymU=

      </HostId>

      </Error>

      Thanks for your guidance with all these courses!! I’ve been having a really fun time following along. Excited to see what I can create as we continue on.

      #27539
      Jonathan Gonzalez
      Participant

        Hello Ben, I’ve seen that happen before and I’m not 100% certain why that happens. I believe the last time someone had that issue they had the page open for too long before downloading. It’s a timing issue with the page for security reasons. Give it another try, reload the page, wait about 5-10 seconds then try it again. If you continue to have issues let me know. 

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