Scrubbing through the video. Can’t release the handle/scrubbing button.

Forum Archive Scrubbing through the video. Can’t release the handle/scrubbing button.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #18275
    Eric Szabo
    Participant

      I’ve considered writing this note more times than I can count;
      Every time I attempt to scrub through a CGCookie video on my desktop, I cannot release the scrubbing button. This isn’t an issue on any other platform. It is a constant irritation.
      Rewatching a part of a video is standard fare for learning sites. Not having standard control over grabbing and releasing the handle is a real downgrade on the user experience.

      I’ve taken to watch videos on my iPad or phone; small screens, where it is more difficult to discern what maneuvers are occurring during the instruction. Nathan often makes hard turns or flits on/off regions of the screen, highlighting the issue more than other courses.
      However, it is has been an issue since my first day as a subscriber.

      #87312
      Martin Bergwerf
      Participant

        Hi Eric,

        That sounds highly annoying indeed!

        However, I cannot reproduce it, scrubbing works fine on my end, I do it all the time.

        I am on a Desktop and using Firefox on Linux and I just tried it on Google Chrome and it works fine there as well…

        #87313
        Omar Domenech
        Participant

          Works fine for me as well. Switching to a different browser usually works for dealing with such problems or clearing the cache is another good one. If not you could get in contact with support@cgcookie.com.

          #87314
          Dwayne Savage
          Participant

            Are you using MS Edge? My brother-in-law had that issue. Switched him to Chromium and it worked fine. He is on Windows 10. 

            #87315
            Sascha Feider
            Participant

              Firefox on windows 11 works fine too, at least on my end. 

              Could it be some browser plugin messing with the scripts?

              #87316
              Eric Szabo
              Participant

                Suggestions received.

                Thanks for the feedback.

                Back at it.

              Viewing 6 posts - 1 through 6 (of 6 total)
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