I click on the add submission button but it says nothing

[Auryn Beorn]

I have uploaded the model to Sketchfab and then filled the form here to add my submission. But when I press the add submission button I have no messages. Is this normal?

[Omar Domenech]

Hello Auryn. This person on this thread had a similar problem. Try one of the solutions he was given. Hope it helps:

https://cgcookie.mavenseed.com/community/13209-sketchfab-not-working

[Auryn Beorn]

It’s not a problem with Sketchfab but with this web. The model uploads to Sketchfab with no issues. When I fill the form here and press the “Add Submission” button I don’t get any message so I don’t know if I’ve submitted the exercise or not (or how many times).

[Omar Domenech]

Ok I see. I’ll tell Wes about the behavior. It surely is confusing, you’d expect like a green checkmark or something along those lines that says it has been submitted. Who doesn’t send and email and immediately goes to the Send window to actually see that it was sent. I guess conformations are reassuring.

Thanks Auryn. 

[Adrian Bellworthy]

@auryn-beorn I have checked for your submission and I can confirm it has not uploaded.
make sure you use the full URL from the address bar of your browser, not the short URL from the share button on Sketchfab.

Hope this helps 

[Auryn Beorn]

I’ve been using the full URL all the times. I’ve also tried in a different browser. Firefox and Chromium don’t work so far. Maybe it’s because I’m on Linux?

[Auryn Beorn]

Update: I’ve tried on a Mac laptop with Safari and same, no message, nothing.

[Omar Domenech]

Still I think it’s not a bad idea that you get a prompt so you know if it failed or if it succeed. It’s probably on the to do list, but we’ll mention it to Wes nonetheless.

[Auryn Beorn]

Okay, this was odd. I observed one thing from the beginning: The word “Saved” over the textbox for comments on the submission. I wrote one letter and it changed to “Unsaved”. I deleted the letter. It kept saying “Unsaved”. Then I submitted and voilà! I got a message saying the submission was done.

[Omar Domenech]

Yeah this is funky. The coding guys will surely need to take a look at that. Thanks Auryn, you probably caught one of them little bugs.

[Adrian Bellworthy]

@auryn-beorn , confirmed, I now see your submission ready to be graded.

I think the issue is not so much a bug, but the text box that says ‘write something…’ needs, well text.

I will suggest to the dev’s that this could be made a bit clearer.

Glad it worked for you.

[Auryn Beorn]

The comments field doesn’t have an asterisk, that’s why I thought it isn’t necessary to write anything in there. Indeed, when I sent the submission, that field was empty (after typing and deleting). I don’t know, I find it weird 🙂

Thanks for confirming that the submission worked!

[Kent Trammell]

Great teamwork here! 👏

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