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AccessDenied when trying to download files

Forum Archive › AccessDenied when trying to download files

Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • June 21, 2019 at 8:26 am #8600
    bielus86
    Participant

      Hi guys. I logged in, but cannot download files.

      <Error>

      <Code>AccessDenied</Code>

      <Message>Request has expired</Message>

      <X-Amz-Expires>900</X-Amz-Expires>

      <Expires>2019-06-21T12:29:11Z</Expires>

      <ServerTime>2019-06-21T13:25:30Z</ServerTime>

      <RequestId>CF0668489223DA0F</RequestId>

      <HostId>

      9uu13BbDlqZKfDCg05gVq/NFcD+GAA9dz4AT1yi58Mh7YGUBvMyGBQdn9IduExAd067HmAyr2JA=

      </HostId>

      </Error>

      June 21, 2019 at 1:37 pm #28997
      Jonathan Lampel
      Participant

        Hey, thanks for letting me know! We have yet to find a fix, but we know this is related to a page timeout. Please try refreshing the lesson page and trying the download again. 

        September 3, 2019 at 4:59 am #28998
        Nourhan Naim
        Participant

          Thanks alot, that worked for me.

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