I suspect classic situation where client speaks to the account manager and agrees the job based on ‘ the model is already done’ and Shelby had no input. Cos client and often AM don’t understand the process it’s harder to push back than you’d think. No one expects or understands why they need to pay to re model the product. Back in the day clients used to send me company logos as tiny jpgs they’d got from their website. More than once I was sent the logo as a word file with the logo inserted as an image.
