Reply To: Can’t Download Project Files

Forum Archive Can’t Download Project Files Reply To: Can’t Download Project Files

#71861
Adrian Bellworthy
Participant

    Hey @jgpeakgmail-com ,

    The files should download automatically in the background,

    Open the downloads folder on your computer, if the download worked you should see the zip file,

    you will need to unzip the file into a location of your choice.

    You can also, check the downloads from your browser, it looks like you are using Windows Edge.

    As in Vue’s example, you may see in the top right an icon with an arrow pointing down to a line or [ shape.

    Click this to see your recent downloads.

    If you don’t see this icon , there should be an icon with three dots, click here and in the drop down and select downloads.

    Once you have done this you will see the recent downloads, click the folder icon to the right of the file name,

    this will open a file browser window, displaying the location of the zip file.

    Proceed to unzip the file. You can do this by right clicking the file and select extract all, and follow the instructions on screen.

    I have checked and there doesn’t seem to be any issue with the site.

    Hope this helps!