Hello Al. Apologies for that problem. You can do one of two thing, you can go to the Blender Market and at the bottom in support, click Help Desk. After that, at the top right is the Contact option. Or, since I believe Kent is the one who made that model, we can ping him here and wait until he answers. @theluthier But I think the Blender Market is the fastest option. Hope this helps. Cheers.
