@Stachowiak78 unfortunately it is not that simple, first the exact cause needs to be established, then a solution found, which may involve writing new script, then it needs to be tested prior to updating the site or risk breaking the site completely.
It does seem to be a little confusing, you mentioned at the start of the thread it happens on mobile and pc. I don’t understand how it can be both, unless there is something in common on both devices. I’m unsure if any of the dev team have been able to replicate it to find the cause.